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Enviamos los pedidos a medida que se validan. Todos los artículos que vendemos están en stock y, por lo tanto, se pueden enviar inmediatamente.

Algunos de nuestros transportistas recogen los paquetes todos los días hábiles (de lunes a viernes). Los envíos realizados por IMX solo se recogen dos veces por semana.

Si hay una afluencia importante de pedidos, puede suceder que no despachemos tu pedido dentro de las 24/48 h. Ocurre a veces los lunes después del fin de semana o después de un día feriado. Puede ocurrir también con la llegada de un contenedor, porque tenemos más pedidos para tratar al mismo tiempo que de costumbre.

Si tomamos la inciativa de enviarle su orden por otro medio de transporte mas economico, usted recibira automaticamente un coupon de compra del valor de la diferencia y sin limitacion de tiempo de uso en nuestro sitio. El cupon de compra se imprime con su factura.

Envíos en Francia metropolitana

Ponemos diferentes medios de entrega

On-site withdrawal

- Place an order on our website
- Choose On-site withdrawal : 0 €
- Pay online
- Finalize your order
- Wait the mail that confirms your order is ready in our depot
- Contact our team to make an appointment
- Pick up your order in our depot (Check the plan)
- Nos articles ne sont pas à cette adresse, vous devez d’abord passer commande sur notre site. Les commandes doivent être rapatriées du dépôt, cela prend plusieurs jours, compter 6 jours ouvrés (lun-ven). Si vous souhaitez une livraison rapide, choisissez la livraison en point relais.

Mesures exceptionnelles Covid 19 :

Afin d'assurer les mesures sanitaires en vigueur et pour une durée indéterminée, votre commande doit être désormais réglée directement sur notre site et avant votre passage dans nos locaux. Aucun paiement sur place ne sera accepté.

Les retraits sur place se font sans contact : après la prise de rendez-vous avec notre équipe pour convenir d'une date et d'une heure de passage, vous devrez nous contacter par téléphone afin de signaler votre présence à proximité de nos locaux afin que nous vous déposions votre commande devant notre porte.

Nous vous remercions de votre compréhension.

La Poste - So Colissimo : Entrega en 48h (retrasos no garantizados).

- A su domicilio
- A agencia postal
- A la dirección postal de su elección con cita
- En su espacio Cityssimo
- En una tienda comercial partenaria y de su elección.

Chronopost 10 : Entrega el siguiente día antes 10h (no es posible las entregas los sábados, domingos o días feriados). - A su domicilio

Chronopost 13 : Entrega el siguiente día antes de las 13h (no es posible las entregas los sábados, domingos o días feriados) - A su domicilio

Chronopost Relais : Entrega el siguiente día al relais Chronopost de su elección (no es posible las entregas los sábados, domingos o días feriados).

- En un punto relais Chronopost de su elección

Envíos en Europa

Trabajamos con diferentes colaboradores DPD, DHL, Bartolini, MRW, SEUR, Be Post, Royal Mail...

Su orden es enviada en las siguentes 24h de la confirmación de su orden.
La mayoría de las entregas en los países Europeos duran 7 días, aveces menos. Los detalles son fluctuantess pero la mayoría de las entregas de nuestros clientes europeos son rapidás.

Los intercambios son libres de impuestos al interior de la Union Europea, niguna tasa tiene que serle agregada

Envíos al resto del mundo

Trabajamos con varios colaboradores USPS, DHL, EMS...

Su orden es enviada en 24h despues de confirmación.
Generalmente, los envíos a USA o a Hong-Kong tardán 10 días.

Nosotros entregamos a más de 70 paises como le Brazil, Canada, Philippina, Australia, China, Japon,, USA o Libano.

A récepción, el transportista tiene el derecho de pedirle el pago de los impuestos duanales propios a su país y el IVA del envío.

También enviamos pequenos paquetes en sobre para todos los pequenos envíos.
Para beneficiar de este empaque y para toda pregunta complementaria, puede contactarnos por correo électrónico

Opciones de Envíos

Nosotros ponemos a su disposición diferentes opciones relativas los envíos:

Doble empaque : Usted tiene la posibilidad de solicitar un empaque doble opcional, para tener la certitud de que el empaque sea renforzado.

El empaque standard es de buena calidad y conviene a la mayoría de los envíos.

Seguro : Usted puede tomar un seguro opcional al momento de pasar la orden.

Conformemente a los acuerdo internacionales de transporte, los paquetes perdidos son rembolsados a una altura de 23 euros / kg en un plazo de 120 días.

Tomando un seguro de advalorem, usted esta grantizando que nosotros rembolsemos la totalidad del monto de su orden o que le renviemos su orden, al momento que el transportista confirme la perdida del paquete. Esta testificación interviene a un plazo de 120 días de la fecha del envío del paquete.

De nuestra expériencia, raros son los casos de perdidad y somos nosotros los que nos ocupamos integralmente de las encuestas con el transportista y aseguranzas , para la pasibilidad de nuestros clientes.